Yes. All eyewear listed on chromheartsglasses.com is sourced from authorised distributors and verified for authenticity prior to listing. We do not sell replicas, inspired-by, or unbranded alternatives. Every product page clearly states the model name, colourway, and materials as per Chrome Hearts' official specifications.

Be cautious of listings with unusually low prices, blurry product images, or sellers who cannot provide provenance. Authentic Chrome Hearts eyewear is expensive to produce and is rarely discounted heavily. Key identifiers include correct font weight on engravings, genuine acetate thickness, and hardware that does not tarnish quickly. We always recommend requesting verification photos if purchasing from a marketplace.

Chrome Hearts frames are handcrafted from premium Japanese acetate, sterling silver (.925), and 22k yellow or white gold depending on the model. The acetate is sourced from Mazzucchelli in Italy and cut and finished by hand in Los Angeles. Hardware detailing — crosses, fleur-de-lis, dagger motifs — is cast and hand-finished in sterling silver.

Yes. Most Chrome Hearts optical frames are compatible with prescription lenses. We recommend taking your frames to a qualified optician who is experienced with high-end or bespoke eyewear. Due to the weight and construction of some models, we advise requesting a professional fitting assessment before lens insertion. We do not offer in-house prescription cutting at this time.

Chrome Hearts sunglasses are typically fitted with mineral glass or high-quality polycarbonate lenses with UV400 protection. Common finishes include solid tints (brown, grey, green), flash mirror coatings (gold, silver, blue), and gradient lenses. Specific lens information is listed on each product page. Lens replacement for damaged pairs can be arranged through our support team.

Frame dimensions are listed on each product page in the standard three-part format: lens width / bridge width / temple length (in mm). If you currently own glasses that fit well, check the inside of the temple arm for these measurements. Chrome Hearts frames tend to run slightly wide, making them comfortable for medium to large face shapes. For a precise fit, we recommend consulting an optician.

Direct exchanges are not available due to limited stock on most models. We recommend returning the original item for a refund and placing a new order for your preferred model. If you need assistance choosing an alternative, our team is happy to help.

Orders may be cancelled within 2 hours of placement via your account dashboard or by contacting support directly. Once an order has entered fulfilment or been dispatched, it cannot be amended. If your order arrives and does not meet expectations, our returns policy applies.

Log in to your account and navigate to order history to initiate a return request, or email support@chromheartsglasses.com with your order number and reason for return. Once approved, a prepaid return label will be issued for domestic orders. International customers are responsible for return shipping costs. Refunds are processed within 7 business days of inspection.